Help with Borrowing Loans
Find helpGet the answers you need by reading our Frequently Asked Questions.
26 FAQ results
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Will I be charged for repaying my loan early?
You can repay your loan whenever you want to, but there will be a fee for doing so.
Can I top-up my existing personal loan?
You may be able to top up your loan online, on your mobile, over the phone or in branch. Find out how.
Can I postpone my loan repayments for a month or two?
Although you normally can’t take a payment holiday on your loan, find out here if you can extend the payment due date.
Can I top-up my business loan to get more money?
To see if you can top up your Barclays business load, you'll have to contact your Relationship Manager.
Can I make a PPI complaint if I no longer have the loan, overdraft or other product?
Yes you can. All complaints are treated in the same way. We'll show you how to make a complaint here.
Can I pay off my loan from Barclays early and will I be charged for doing so?
You can pay off your Barclays loan at anytime, but there are charges you'll have to pay. See more details here.
Can I cancel a Continuous Payment Authority (CPA) with a payday loan company?
Yes. You have the legal right to cancel any CPA arrangement with any business whenever you want. We’ll tell you how here.
How can I get a certificate of interest for my mortgage?
You can call or write to us to get a certificate. Get the details here.
What is London Help to Buy?
London Help to Buy can increase your deposit through an equity loan if you’re looking to buy a new-build home in London. Find out more here.
I've missed a payment on my Barclayloan, what should I do?
If the Direct Debit for your loan has been returned unpaid, we’ll attempt to claim the payment again in 10 days. Get more information here.
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