What should I do if I’m having problems logging in to Online Banking?

Head to our Online Banking log-in page, where you’ll find tips on how to use your PINsentry card reader. You’ll also find out how to log in if you’ve either lost your PINsentry or don’t have it to hand.

You can also watch our Online Banking video guides or, if you prefer to read the information, visit our Logging in to Online Banking page.