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PPI complaints information

How do I make a PPI complaint?

We’ve put in place a simple and fair process for making complaints about a Payment Protection Insurance (PPI) policy you bought from Barclays or Firstplus, or if you had a Secured Barclayloan.

Here we’ll tell you how to register your complaint and how long the process will take. We’ll also provide answers to some common questions about PPI.

For credit card complaints, please visit Barclaycard.


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