How do I pay a credit card or utility bill?

There are a number of ways you can pay a bill.

 

  • Online banking

    You can make a one-off payment to pay a bill in Online Banking, if you’re registered.

     

    First, go to the ‘Pay and transfer’ menu on your Online Banking homepage and select the ‘Make a payment’ link in. Now you can pay a bill in 3 simple steps.

     

    1. Enter payment details

    If you've made a payment to the company before, their details will be on your payee list. If you haven't, you'll need PINsentry (either the card reader or Mobile PINsentry) as well as the name of the company you're paying, their sort code and account number.

    During Step 1 you’ll be asked to type a reference. If you're paying a credit card, this should be your 16-digit credit card number. For other companies, it could be your account or reference number.

    2. Confirm details


    Please make sure you check the payment details carefully before you confirm the payment.

     
     

     

    3. Receive receipt

    You'll see a screen confirming all the details of your payment, including the expected time it will take to reach the account.

     

     

  • The app

    To pay a bill through the Barclays app, go to the ‘Pay’ screen and select the account that you would like to pay the bill from. Then select the person/payee that you would like to pay, enter the amount, and review and confirm the payment.

     

     

  • By phone

    You can pay a credit card or utility bill using Telephone Banking* (if you’re registered). Make sure to have the sort code and account number of the business, as well as your account and reference numbers, to hand when you call.

    Personal customers – call 0345 734 5345

    Premier customers – call 0800 924 7365

    Business customers – call 0345 605 2345

    * Lines are open 24 hours a day, 7 days a week. To maintain a quality service, we may monitor or record phone calls. Call charges.

  • Branch

    You can pay a credit card or utility bill over the counter in branch. Make sure to have the sort code and account number of the business, as well as your account and reference numbers, to hand when you call.