What should I do if I’m having problems logging in to Online Banking?

Head to our Online Banking log-in page, where you’ll find tips on how to use your PINsentry card reader. You’ll also find out how to log in if you’ve either lost your PINsentry or don’t have it to hand.

You can also watch our Online Banking video guides or, if you prefer to read the information, visit our Logging in to Online Banking page.

If you’re having problems with your computer or browser and you’re not registered for Barclays Mobile Banking or Telephone Banking, you could try logging in to our mobile site.

If you still need help or have any questions, call us on 0345 600 2323 (outside the UK dial +44 2476 842063)*.

* To maintain a quality service, we may monitor or record phone calls. Call charges.

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