I’ve forgotten my PIN. How do I get a reminder?

  • Online banking

    Log in to Online Banking and select ‘Card services’ in the ‘Manage accounts’ menu. Click on the 'View my debit card PIN' link and follow the on-screen instructions.

  • Telephone Banking

    Call 0345 734 5345 and have your passcode ready. (Outside the UK, dial +44 24 7684 2100.) Listen for the correct option and follow the instructions.

  • Premier Telephone Banking

    Call 0800 924 7365 and have your passcode ready. (Outside the UK, dial +44 161 869 8012.) Listen for the correct option and follow the instructions.

  • Business Telephone Banking

    Call 0345 605 2345 and have your passcode ready. (Outside the UK, dial +44 2476 842 091.) Listen for the correct option and follow the instructions.

If you don’t have Online or Telephone Banking, you’ll need to visit a branch and ask for a PIN reminder. This will be sent in the post for security reasons.

If you need a reminder of your Barclaycard PIN, call 0800 151 0900 or 0333 200 9090.

To maintain a quality service, we may monitor or record calls. Call charges.

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